Wednesday, April 30, 2008

Acapulco

originally posted on SurfJedi's Musings

Acapulco Mexican Restaurant
725 S Victoria Ave, Ventura
(805) 644-3952
Cuisine: Mexican

I took my wife and son to Acapulco tonight. As a kid, Acapulco was a family treat, so I have a lot of good memories at various Acapulco restaurants. The last time I went was when my wife and I were first married, and we had a bad experience. I have been trying to convince her to go back ever since. The guacamole there is addictive.

We were seated pretty soon, which is always good when you have a two year old in tow. The waiter asked us what we wanted to drink, and another waiter brought us our chips and salsa, but we didn't get any water. I thought this was a little strange. My son got a little too eager with the salsa and we had to wait for his drink to come in order to sooth his tongue.

The waiter was otherwise friendly, and came back shortly with our order of guacamole. I am telling you, this stuff is so worth the trip to this place. He made the salsa and I asked for the jalapeƱos on the side, since my son isn't quite as tough as he would have us think. ;)

My wife ordered a Carne Asada salad, my son got a bowl of fried chicken strips and fries, and I got the chicken fajitas. I find that good fajitas, as well as good Chile Rellenos can tell you a lot about a restaurant. I usually get the Chimichanga or the four item mega platter, so I thought I would change it up a bit.

The Carne Asada was really good. I had a few bites of my wife's salad. Her pregnancy-skewed taste buds didn't appreciate it as much as I did, but that is becoming more and more common these days. My Fajitas were really good, though a little heavy on the bell peppers. My son's chicken was pretty good too.

Though I did like the food tonight, I have had better dinners at Acapulco, so I will go with a 3.5 out of 5 for the food. The service was a little off. My wife had to ask for a refill. I asked for a refill just before we left, and it was not the drink I had ordered. The first glass of Pepsi had hit the spot. I think he put Diet Pepsi in the refill. He took a long time to give us the bill, and a longer time to process it. The service was much better than my last Acapulco visit (in Moreno Valley), but I have had better. I think tonight's service ranked a 2.5 out of 5.

These are pretty low marks for one of my favorite restaurants. I will be going back because of my past experiences. Tonight was pretty expensive for the quality we received. I still recommend this restaurant, and you MUST try the guacamole!

RATING: (3.5 out of 5)

Saturday, April 19, 2008

Juno - Finally A Movie Worth Watching

Originally posted on SurfJedi's Musings.

My wife and I have been consistently disappointed with the quality of the movies that Hollywood keeps hyping as "Must See" and "The Best Film of the Year". The Academy Awards were full of movies that we couldn't believe made it. The 2 year old pretty much guarantees we don't see many movies in theaters, so we have to rent them usually. This is fortunate due to the high price of movies these days. We suffered through "No Country for Old Men" and "Michael Clayton" among other lame movies.

"Juno" is the latest movie Netflix has delivered. The acting is pretty good. I didn't hear too much hype about it, which probably helped. There are some pretty funny parts, and I was not bored watching it. It has a lot of folk music that really fits the movie.

There are a lot of themes that would probably require further discussion, but that is for another blog.

I think Juno turned out far better than most of the garbage that made its way across the stage on Oscar night. At least it won for writing. Good music, good writing, and good acting. I would recommend this movie.

RATING: (4 out of 5)

Wednesday, April 16, 2008

Time Warner Cable

I switched to Time Warner Cable when I left Dish Network. Part of the reason I left Dish Network involved my DVR breaking, and therefore an inability to record shows, pause, rewind, fast-forward and such. This is a feature that one has to pay for, and I expect it to work. Dish Network didn't seem to agree, and I was to find out only too soon, neither does Time Warner.

At the time I signed up, I was in the process of leaving Verizon's DSL and Phone services. I was looking for the fastest internet connection I could get, which at the time was Verizon. I knew Time Warner had an Internet Service Provider (ISP) called Roadrunner, which in past experience was a nightmare. The salesman signed me up for the three pack bundle, which included 10mbps internet, cable TV, and a voice-over-IP phone service. He told me that I was in a fiber optic area, and that I would really be getting 15mbps, which I was pretty stoked about. He was wrong.

Considering the 10/15mbps rates were identical, I didn't complain when I found that I was in reality getting the 10mbps speed. What I did complain about was the fact that my upstairs DVR stopped recording. I was annoyed at the fact that I had to rent two DVRs for Time Warner, when Dish Network only took one. I was far more than annoyed when the thing broke in the first three days.

Eventually the DVR fixed itself, about a week later. We thought that we were out of the woods. We weren't. The downstairs DVR decided to fail. At this point we were also wondering what happened to our phone service, as our install date had passed. I called to figure out what was going on.

As for the phone, apparently the salesman screwed up and the phone order was dropped without notification. The DVR support person made me jump through some hoops, and nothing happened. It eventually fixed itself, as the upstairs one had done before. A couple of weeks later guess what happened. Yup, the upstairs DVR broke again.

In the mean time Dish Network had offered me a sweet deal to come back, so I decided to take them up on it. I got a salesgirl who didn't want my business, so I was forced to crawl back to Time Warner. I called and asked for a technician to come in, and asked for all charges to be reduced/dropped. They complied to their credit, and sent a tech out.

The tech was pretty good, and found that our signal was weak, and did his best to fix it. He boosted the signal by 4 times the original strength. The DVR was still out, so he replaced it. He offered to come by without a work order if anything wasn't working, which we are about to take him up on. Want to know what happened as soon as he left? The downstairs DVR broke again! Now I am furious with Time Warner. This stuff is way too expensive to put up with this kind of garbage.

I went back to Dish Network, hoping to get a more cooperative salesman. I managed to find one, and began the sign-up process when I hit another roadblock. This time it was not the salesman, but Dish Network itself that didn't want my business. I explain this in my Dish Network review, so I will move on.

I am now at a crossroads. I can't get Dish Network, and don't want Time Warner. One of my friends has gone the Netflix only route, which I am tempted to try. I can get DVDs of my favorite shows for less than half the price of cable. What is a disgruntled consumer to do?

Time Warner cable has a few redeeming qualities which I will cover to make this a fair review. Every time I have called I got a very friendly customer service rep. They aren't all knowledgeable, but at least they are friendly. The last guy I talked to was VERY good. He listened to my technical opinions and agreed that I was on the right track with my assessment. He sent out a tech and credited my account with no hassle.

The tech was another asset to Time Warner. He went above and beyond when he made the house call. My wife was very impressed with his service and he was on time. This is something that can be rare in the cable business.

The two positives mentioned above being considered, I still cannot recommend Time Warner cable. I plan to remain on the RoadRunner ISP, which the tech was able to fix, but I cannot justify wasting any more money on Time Warner's cable service. I give Time Warner a .5 out of 5 for value, but an 3 out of 5 for the customer service personnel I have encountered. Overall, 1 out of 5.

RATING: (1 out of 5)